Pathways

Aim

The objective of Pathways is to contribute to the ongoing work of the scenarists at OCB by exploring the possible ways to translate the scenarists’ current “way of working” into a transferrable process across MSF-OCB. More specifically, by facilitating the design of a tool that guides logisticians through a strategic approach to the response to immediate operational and medical needs, as well as it builds their capacity to manage highly volatile situations, requiring constant strategy adjustments, therefore improving their performance. On one hand the outcome tool should help to streamline practices according to agreed quality standards but, on the other hand, it must not prescribe a strict work conduct in order to allow for the flexibility demanded in the field.

Status

INITIATION
Completed
Theoretical and design support in the development of tools for training and support of work. Organisation of interviews and workshops to collect needs and requirements. Design and development of communication material for dissemination and feedback collection within MSF.    

DEVELOPMENT
Completed
Prototype training material and tools produced.    

IMPLEMENTATION
Upcoming
Preparing field testing and pilots for the developed materials.

Case Owner

Operational Centre Brussels, Logistics Department

Partners

Delft University of Technology (TU Delft), Delft, The Netherlands

Funding

SIU/OCB

Contact

Karin Zücher, UX Design Lead
Marpe Tanaka, Innovation Lead